Privacy Policy

Welcome to our Privacy Policy. Your privacy is critically important to us.

At Renoma Creations (“Renoma”) we recognise the importance of your privacy and understand your concerns about the security of the personal information you provide to us. We comply with the Australian Privacy Principles (“APPs”) as contained in the Privacy Act 1988. The APPs detail how personal information is collected, used, stored and destroyed and how an individual may gain access to any personal information held about them.

This Privacy Policy details how we manage your personal information, sets out some of your privacy rights in relation to your personal information and advises how you can contact us with privacy complaints or queries.

What personal information will we collect?

Information is collected from you to make it easier and more rewarding for you to use our services.

The type of personal information collected will depend on the goods or services you have asked us to provide or may be interested in and may include names, addresses, telephone and e-mail addresses.

How do we collect information?

Your personal information may be collected when you deal with us over the telephone, send us correspondence (such as letter, fax or email), visit our website or visit us in person. For statistical purposes we collect information on website activity through the use of cookies. This information on its own does not identify an individual but it does provide us with statistics that we use to improve our website. Information collected includes: number of users who visit the website; the date and time of visits; number of pages used and navigation patterns.

How do we use your personal information?

Renoma may use and disclose your personal information if the disclosure is necessary in order to supply you with the goods ordered from us.

We may also use your personal information for related purposes that you would reasonably expect, such as providing you with details about other goods or services offered by us. You can opt out of receiving this information at any time by notifying us.For these purposes your information may be disclosed to our marketing agencies and contractors.

We may also disclose your personal information where we have sought your consent or as is otherwise allowed or required by law.

Storage and Security

Personal information is stored electronically, on paper, or both. Renoma has physical, electronic and procedural safeguards for protecting personal information and takes steps to ensure that your information is protected. Data stored electronically is protected by both internal and external firewalls, and access to electronic records is limited.

The information you provide is also stored by a third party data storage provider.

Please be aware that personal information provided by e-mail or through the online query form on our website may not be secure. If you have any concerns regarding the security of your personal information, when sending e-mails or completing the online enquiry form, please provide information in an alternate form, such as by facsimile. We may record your e-mail address if you send us e-mail.

We are committed to keeping the personal information you provide to us secure. We take all reasonable precautions to protect the personal information we hold about you from unauthorised access, modification or disclosure and from misuse or loss.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page.

If you have any queries or concerns that you would like to discuss with us about our privacy policy, please contact us at:

Email – sales@renomabromley.com.au
Phone – 03 95235700